Frequently Asked Questions
Everything you need to know about shopping with Free Country.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to track your package in real-time.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed items. Simply visit our Returns Center to start your process.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the perfect fit.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting support.